# Automation studio Licensing

**URL:** <https://community.br-automation.com/t/automation-studio-licensing/8686>\
**Category:** B&R Software & Runtime\
**Tags:** automation-studio, license\
**Created:** [October 15, 2025, 10:32am UTC](https://community.br-automation.com/t/automation-studio-licensing/8686 "2025-10-15T10:32:33Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Rishikesh\_Patil](https://avatars.discourse-cdn.com/v4/letter/r/FF8800/32.png) [@Rishikesh\_Patil](https://community.br-automation.com/u/Rishikesh_Patil)\
**Post date:** [October 15, 2025, 10:32am UTC](https://community.br-automation.com/t/automation-studio-licensing/8686/1 "2025-10-15T10:32:33Z")

</div>

i have installed the AS and while licensing it is giving this error , what could be the problem

 ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/e/e9ada5e8c7d33a61c759033822a79f8868afa702.jpeg)

---

<div class="post-metadata">

**Author:** ![michael.bertsch](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/michael.bertsch/32/239_2.png) [@michael.bertsch](https://community.br-automation.com/u/michael.bertsch)\
**Post date:** [October 17, 2025, 8:10am UTC](https://community.br-automation.com/t/automation-studio-licensing/8686/2 "2025-10-17T08:10:41Z")

</div>

Hello,

B&R is using the CodeMeter Licencing Technology i think due to some other Software on your PC also using this technology there might be some bad interaction.

Updating the CodeMeter Runtime to the newest Version is a start.

The local B&R Support can assist best in Licencing issues.

Sometimes there could also be an temporary issue on the B&R side. So trying again after a certain time is also a thing.

Greetings  
Michael

Greetings  
Michael

---

<div class="post-metadata">

**Author:** ![michael.bertsch](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/michael.bertsch/32/239_2.png) [@michael.bertsch](https://community.br-automation.com/u/michael.bertsch)\
**Post date:** [October 17, 2025, 8:21am UTC](https://community.br-automation.com/t/automation-studio-licensing/8686/3 "2025-10-17T08:21:47Z")

</div>

There is also an other Thread which could be usefull.

> [@How-to guide - Known licensing issues in Automation Studio](https://community.br-automation.com/t/how-to-guide-known-licensing-issues-in-automation-studio/4773):
>
> General information Login Data (employees only!) With the discontinuation of Lotus Notes, there will also be a change in how login data for TG has to be defined. User name and password, set as internet password in Lotus Notes are replaced by email address and password used to login into any B&R account. (eg what is used to log on to Windows.) Note that this also applies to the LogIn in Tools=\>Upgrades. Information for further analysis In case the following known problems and solutions do n…

Greetings  
Michael
