# Computer does not see plc

**URL:** <https://community.br-automation.com/t/computer-does-not-see-plc/5290>\
**Category:** B&R Software & Runtime\
**Tags:** automation-studio\
**Created:** [December 23, 2024, 10:29am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290 "2024-12-23T10:29:07Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![eem.ferhat](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/eem.ferhat/32/4602_2.png) [@eem.ferhat](https://community.br-automation.com/u/eem.ferhat)\
**Post date:** [December 23, 2024, 10:29am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/1 "2024-12-23T10:29:07Z")

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Hello  
The computer does not find the plc. I gave the IP by changing the adapter options in the network and internet settings, although I checked and changed the cable, I searched for the plc in the settings area, but it did not find it.

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**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\
**Post date:** [December 23, 2024, 10:35am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/2 "2024-12-23T10:35:45Z")

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Hi, thanks for your topics. You do not use Tags, it is always worth tagging your topic. [AIHelper](https://community.br-automation.com/t/ai-helper-plugin-how-to-use-it/5216?_gl=1*1g82w9j*_up*MQ..*_ga*MjAyODU5NDcyNi4xNzM0OTQ5ODg5*_ga_LS5J0YMJ3H*MTczNDk0OTg4OS4xLjAuMTczNDk0OTg4OS4wLjAuMTA2NDQ3NDMyNg..*_ga_S9VLYZVX4N*MTczNDk0OTg4OS4xLjAuMTczNDk0OTg4OS4wLjAuMTE5NzM2NDk4NA..) can help you with it.

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**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\
**Post date:** [December 23, 2024, 10:38am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/3 "2024-12-23T10:38:21Z")

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The PLC (and any other device on the Ethernet network) can only be accessed if they are visible to each other. “Ping” is a good command to prove this.

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**Author:** ![eem.ferhat](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/eem.ferhat/32/4602_2.png) [@eem.ferhat](https://community.br-automation.com/u/eem.ferhat)\
**Post date:** [December 23, 2024, 10:41am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/4 "2024-12-23T10:41:56Z")

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Dear Administrator, how can I do this?  
can you explain a little bit

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**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\
**Post date:** [December 23, 2024, 11:05am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/5 "2024-12-23T11:05:44Z")

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The ping command can be executed using the command prompt.

> ping PLC\_IPADDRESS

For more details, refer to this link: [https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/ping](https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/ping)

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**Author:** ![Eric\_Fichtenbauer](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/eric_fichtenbauer/32/972_2.png) [@Eric\_Fichtenbauer](https://community.br-automation.com/u/Eric_Fichtenbauer)\
**Post date:** [December 23, 2024, 11:47am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/6 "2024-12-23T11:47:09Z")

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Hi, it´s important that the parameter “SNMP Parameter” is activated.

 ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/f/fb113450eb8800a70e8000f82e40e39d7794da19.png)

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**Author:** ![eem.ferhat](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/eem.ferhat/32/4602_2.png) [@eem.ferhat](https://community.br-automation.com/u/eem.ferhat)\
**Post date:** [December 23, 2024, 2:10pm UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/7 "2024-12-23T14:10:10Z")

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Dear Administrator, there is still no result in active status.

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**Author:** ![corne.geerts](https://avatars.discourse-cdn.com/v4/letter/c/FF8800/32.png) [@corne.geerts](https://community.br-automation.com/u/corne.geerts)\
**Post date:** [December 24, 2024, 9:16am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/8 "2024-12-24T09:16:18Z")

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Can the PLC be seen in Boot mode?  
See also this thread:  
[How to Connect to a PLC with an Unknown IP Address - Share Info & Ideas - B&R Community](https://community.br-automation.com/t/how-to-connect-to-a-plc-with-an-unknown-ip-address/285/1)

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<div class="post-metadata">

**Author:** ![eem.ferhat](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/eem.ferhat/32/4602_2.png) [@eem.ferhat](https://community.br-automation.com/u/eem.ferhat)\
**Post date:** [December 24, 2024, 9:35am UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/9 "2024-12-24T09:35:23Z")

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Dear administrator, what is the boot mode?

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**Author:** ![system](https://europe1.discourse-cdn.com/brcommunity/original/1X/a202d64f0f03e22a662ed33fbbca6879f1efb794.jpeg) [@system](https://community.br-automation.com/u/system)\
**Post date:** [January 26, 2025, 11:57pm UTC](https://community.br-automation.com/t/computer-does-not-see-plc/5290/10 "2025-01-26T23:57:43Z")

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