Do I need a security key (dongle) to operate a 5PC720.1043-01?

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1

I am checking a 5PC720.1043-01 device, which powers on correctly but shows a message saying that no operating system was found. After that, I created a program and loaded it onto a CompactFlash card, but now a message appears saying “security key not connected.”

Inside the BIOS, I already set the boot order to start from the CompactFlash, but it still keeps showing the same “security key” message.

Do I necessarily need to have the security key, or is there a way to operate without it?

2

Hi Isaac,

I assume this is a B&R runtime that you install. My guess is that the runtime does not detect the dongle. The dongle should be here.

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It would be great if you send a screenshot from the error, as well as the Automation Studio and Runtime version you use.

Stephan

4

the thing is, that it doesnt have the dongle, so my question is if I need necessarily the dongle?, also I dont know if the device
should´ve come with the dongle from factory? or can it be swapped for another one??

5

We need more information to answer all that

  • Is this a replacement PC or did it run before fine
  • What runtime version do you install
  • What Automation Studio version do you use
  • Please send a screenshot of the error message
6

Depending on the used Runtime version a dongle is necessary to unlock Automation Runtime.

This dongle does not come with the APC (unless you or someone else ordered it with dongle) as it is a “licence” to be allowed to operate the AR

7

it is a replacement PC
the runtime is J4.93
for this situation I´m using AS 4.7

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8

AR4.93 does not work in AS4.7 and furthermore such a version does not exist for an APC720

Are you sure about this ?

Nevertheless as mentioned back in this days “AR106” as it was called (nowadays ARmbedded) did request a hardware licence aka a “dongle” (to be more precise a so called dallas key) with appropriate licence on it

This dongles are no longer available as they are discontinued on side of the manufacturer ages ago

9

Hi Isaac,

the old PPC should have a dongle. The error message that you see is because its missing in the new PPC. If you dont have access to the old PPC you should contact your local B&R office to see if they can get a replacement.

Stephan