Error with DTM Diagnostic Server in AS 6

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1

Split by moderator from this topic

I was searching for information on an issues I’ve been having and found this thread.

“Failed to set DTM to online state. Maybe the DTM server is not activated on the target. (‘The DTM refused the call to IDtm::SetCommunication(null).’)”

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I’m getting that same error but, unfortunately, I have my DTM Diagnostic Server activated already.

This is my first project in AS 6 - (AS 6.5) and I’m wondering if that has something to do with it. I have done other projects in AS4 using IO-Link without this issue.

Is anyone using IO-Link and AS6?

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Hi @b_jacot ,
Could you report your issue to our Support in US?
via phone: (770) 807-8737
via e-mail: support.br@us.abb.com

I have found few tickets in our system for similar issue but for what I see the issue required deep investigation and unfortunately we can’t do that on this forum.
Please update us when you have found the cause of the problem.

Thanks
Ciao
Valerio

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ok - Thanks.

I’ll try support out.