# Mapp View not accessible in browser (Automation Studio 6) **URL:** \ **Category:** HMI & Visualization\ **Tags:** mapp-view, automation-studio-6\ **Created:** [August 27, 2025, 4:47am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121 "2025-08-27T04:47:12Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Gyun](https://avatars.discourse-cdn.com/v4/letter/g/FF8800/32.png) [@Gyun](https://community.br-automation.com/u/Gyun)\ **Post date:** [August 27, 2025, 4:47am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/1 "2025-08-27T04:47:12Z")
Hello, I wrote this because I wanted to get help from experts We are testing **mapp View** with **Automation Studio version 6**. The configuration and runtime settings were done as shown in the attached screenshots. The project compiles successfully, but when following the steps from the Automation Help, **the mapp View application cannot be accessed from the Chrome browser**. Could you please advise what additional settings or checks might be required? Thank you in advance for your support. - The visualization object ID (vis\_0) matches the default visualization in mappView configuration. - The SDM page is now open well ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/5/5874537cd6a9cddfc33074ad31d6efb3bb34a486.jpeg) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/b/b26bedf4bd6c2865bc3222fc95b02f35f79e838d.jpeg) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/f/f40e1ba3cc97f58f5df1fbe90101fb0f67d203c4.jpeg) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/9/9e37025b95b28a45cc7ecb239207e1f984074762.png) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/a/a2b8838c4060ade2c73c7272830872971cda186b.jpeg) ---
**Author:** ![seunghwa](https://avatars.discourse-cdn.com/v4/letter/s/FF8800/32.png) [@seunghwa](https://community.br-automation.com/u/seunghwa)\ **Post date:** [August 27, 2025, 7:50am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/2 "2025-08-27T07:50:53Z")
Could you change the mappView version to 6.3? [(Download link](https://www.br-automation.com/en/downloads/software/automation-studio/automation-studio-6/v60-tp-upgrade-mappview-6320/)) I’m not sure, but there is something in the [revision information](https://download.br-automation.com/BRP44400000000000000788046/AS6_TP_mappView_6.3.2_RevInfoE.pdf?px-hash=94abd4ba0c8b37133549edddc258ea76&px-time=1756280070) that seems to be a fix for this issue. ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/0/0f1f1c430d869e5bd9338034ff3f34815816ca52.png) And would you like to check visualization item in the logger for errors? This helps a lot with troubleshooting. ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/a/abd987f2e9bcb74b99d59ea2b1e2ec9c37ead4dc.png) ---
**Author:** ![Gyun](https://avatars.discourse-cdn.com/v4/letter/g/FF8800/32.png) [@Gyun](https://community.br-automation.com/u/Gyun)\ **Post date:** [August 27, 2025, 8:44am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/3 "2025-08-27T08:44:37Z")
Hello, thank you for your response. Even after changing the mapp View version to the one you provided, the connection still does not work. Do I need to change all the parts with underscores mentioned in the patch notes in order to successfully launch mapp View in Chrome?” ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/b/b23fc1a8aea9f285b5aabc7f441724e944692445.png) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/3/38b36a021c7239eb1353d5a08e3cff560d3710dc.png) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/3/3ea6f278fb34ed7e1a5f7a9218210666e4b28bf7.png) ---
**Author:** ![florent.boissadier](https://avatars.discourse-cdn.com/v4/letter/f/FF8800/32.png) [@florent.boissadier](https://community.br-automation.com/u/florent.boissadier)\ **Post date:** [August 27, 2025, 8:56am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/4 "2025-08-27T08:56:10Z")
Hi, Based on the error in the logger: ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/e/ec3b1ebe98469ce58b981e5d5eac9a9a627b15a2.png) Your PLC may not have enough RAM available to run mappView, can you share the full logger and maybe a screenshot of the SDM memory page? What is the PLC you are using? ---
**Author:** ![florent.boissadier](https://avatars.discourse-cdn.com/v4/letter/f/FF8800/32.png) [@florent.boissadier](https://community.br-automation.com/u/florent.boissadier)\ **Post date:** [August 27, 2025, 9:01am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/5 "2025-08-27T09:01:56Z")
I’ve seen that you are using an X20CP0482. Please check the Hardware guidelines for mappView usage : [B&R Online Help](https://help.br-automation.com/#/en/6/visualization/mappview/guides/performanceguideline/common_hardwareguidance.html) I’m pretty sure X20CP0482 is too low in performance to run mappView application. Min recommendation for server is X20CP0484 ---
**Author:** ![Gyun](https://avatars.discourse-cdn.com/v4/letter/g/FF8800/32.png) [@Gyun](https://community.br-automation.com/u/Gyun)\ **Post date:** [August 27, 2025, 9:06am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/6 "2025-08-27T09:06:05Z")
Hello, thank you for your reply. I am currently working with the X20CP0482 CPU.” ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/0/040233443eeb308b0a16bbefa9fd161be526e6ad.png) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/7/75c31f3754f5b8339d8f48d858ff1ad35d59a19e.png) ![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/4/490d6850f07ed8f30dc5fe8dda3334832d98f6b1.png) ---
**Author:** ![florent.boissadier](https://avatars.discourse-cdn.com/v4/letter/f/FF8800/32.png) [@florent.boissadier](https://community.br-automation.com/u/florent.boissadier)\ **Post date:** [August 27, 2025, 9:17am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/7 "2025-08-27T09:17:42Z")
Yeah it seems that this PLC didn’t have enough RAM to handle mappView application and maybe CPU too. I would recommend to use min X20CP0484 as it’s explain in the help. Regards, Florent ---
**Author:** ![Gyun](https://avatars.discourse-cdn.com/v4/letter/g/FF8800/32.png) [@Gyun](https://community.br-automation.com/u/Gyun)\ **Post date:** [August 27, 2025, 11:12am UTC](https://community.br-automation.com/t/mapp-view-not-accessible-in-browser-automation-studio-6/8121/8 "2025-08-27T11:12:25Z")
I didn’t see it from the point of view you mentioned logger Thank you for giving me advice.