# My PPC2100 is broken, what I can use as a replacement **URL:** \ **Category:** HMI & Visualization\ **Tags:** apc-ppc\ **Created:** [June 12, 2024, 3:52pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516 "2024-06-12T15:52:02Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![krishnag](https://avatars.discourse-cdn.com/v4/letter/k/FF8800/32.png) [@krishnag](https://community.br-automation.com/u/krishnag)\ **Post date:** [June 12, 2024, 3:52pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/1 "2024-06-12T15:52:02Z")
I HAVE THIS PART BUT THIS IS NOT WORKING IS THERE ANY REPLACEMENT MODEL FOR THIS ![image001](https://europe1.discourse-cdn.com/brcommunity/original/2X/3/38ca348561e06c32166804130a603b661e395e40.jpeg) PLEASE SUGGEST ME REPLACE MODEL The final user has another screen panel B&R\_SERIE2100 with System unit # 5W3C000005A608-001 ---
**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\ **Post date:** [June 12, 2024, 7:11pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/2 "2024-06-12T19:11:59Z")
Hi, if your hw is broken, you can contact any local B&R office. Using this serial number they can clearly identify hw variant. You have actually two options, either sent it to repair department or buy new one. This one you are looking for is [5PPC2100.BY44-000](https://www.br-automation.com/product/5PPC2100.BY44-000) with [5ACCIF01.FPLK-000](https://www.br-automation.com/en/products/industrial-pcs/panel-pc-2100-multi-touch/interface-options/5accif01fplk-000/). For ArEmb hw must be 100% identical. ---
**Author:** ![krishnag](https://avatars.discourse-cdn.com/v4/letter/k/FF8800/32.png) [@krishnag](https://community.br-automation.com/u/krishnag)\ **Post date:** [June 13, 2024, 7:16am UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/3 "2024-06-13T07:16:55Z")
Hello, Jaroslav Kovar Thank you so much for your kind reply and very helpful support . I have this part in stock it will work with before one 5W0000000IA307-000 ![s-l1600](https://europe1.discourse-cdn.com/brcommunity/original/2X/3/3d6e34c76bf95ddc60426b84f7eb86a5970e2888.webp) ---
**Author:** ![krishnag](https://avatars.discourse-cdn.com/v4/letter/k/FF8800/32.png) [@krishnag](https://community.br-automation.com/u/krishnag)\ **Post date:** [June 13, 2024, 7:36am UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/4 "2024-06-13T07:36:26Z")
![s-l1600](https://europe1.discourse-cdn.com/brcommunity/original/2X/6/61ba16c0a2910e8b29b309ee86ef47ee2ea8d20a.webp) ![s-l1600](https://europe1.discourse-cdn.com/brcommunity/original/2X/0/02f418b9ca90bf0a64a6f462ab4cc87ddb55c50f.webp) ![s-l1600](https://europe1.discourse-cdn.com/brcommunity/original/2X/5/52cb99ccfa7916b89595bfae71fcb285f04842d2.webp) Here is some picture of product ---
**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\ **Post date:** [June 13, 2024, 2:11pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/5 "2024-06-13T14:11:03Z")
Hi, this is [5PPC2100.BY01-000](https://www.br-automation.com/product/5PPC2100.BY01-000) version, original one is different [5PPC2100.BY44-000](https://www.br-automation.com/product/5PPC2100.BY44-000). So it depends how it is used. I can see that also ArEmb license was ordered. In this case you can not replace broken one with this new one without project modification. ---
**Author:** ![krishnag](https://avatars.discourse-cdn.com/v4/letter/k/FF8800/32.png) [@krishnag](https://community.br-automation.com/u/krishnag)\ **Post date:** [June 13, 2024, 2:19pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/6 "2024-06-13T14:19:32Z")
Thank you Can we do a configuration with old one to use this CPU ---
**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\ **Post date:** [June 13, 2024, 2:24pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/7 "2024-06-13T14:24:15Z")
You can do whatever you want 🙂 automation studio is powerful tool and is designed in way that you can replace hw and it will adapt everything accordingly if is it possible (e.g. you must have same communication interface available, etc.). What I would be careful about is performance, original PC with BY44 board is more powerful than BY01. But this is something what we can not solve here at community, this must be discussed with your application designer. ---
**Author:** ![krishnag](https://avatars.discourse-cdn.com/v4/letter/k/FF8800/32.png) [@krishnag](https://community.br-automation.com/u/krishnag)\ **Post date:** [June 13, 2024, 2:31pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/8 "2024-06-13T14:31:03Z")
Thank you so much Jaroslav Kovar you are really helpful ---
**Author:** ![Matjaz\_Kopac](https://avatars.discourse-cdn.com/v4/letter/m/FF8800/32.png) [@Matjaz\_Kopac](https://community.br-automation.com/u/Matjaz_Kopac)\ **Post date:** [March 17, 2026, 7:18pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/9 "2026-03-17T19:18:10Z")
I have similar problem.. Costumer wants to replace old broken APC2100 (5V5A31 000 000 **16** -001) and they don’t have original application so we can not support them with changes in AS. We created a new configuration 5V5A31 000 000 **L6** -XXX. Will the new APC work if they just insert the old CFast? Thanks for answer! ---
**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\ **Post date:** [March 18, 2026, 7:34am UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/10 "2026-03-18T07:34:13Z")
Hi @Matjaz_Kopac, the AR project will only work if the old HW and new HW are the same. A revision of the HW usually does not matter, but the HW family, including all addon cards, must be the same. I do not your project and hw combination,so I can provide you only this general answer ---
**Author:** ![Matjaz\_Kopac](https://avatars.discourse-cdn.com/v4/letter/m/FF8800/32.png) [@Matjaz\_Kopac](https://community.br-automation.com/u/Matjaz_Kopac)\ **Post date:** [March 23, 2026, 12:02pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/11 "2026-03-23T12:02:53Z")
All HW modules are equal, only revisions and Windows OS is different. ---
**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\ **Post date:** [March 24, 2026, 12:04pm UTC](https://community.br-automation.com/t/my-ppc2100-is-broken-what-i-can-use-as-a-replacement/3516/12 "2026-03-24T12:04:40Z")
If the HW is the same, you can just unplug the CFast card from old hw and plug it into the new HW. It should work out of the box. But I’m not sure why you are stressing that Windows OS is different.