# Safety module info not displaying the Hw Module info

**URL:** <https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369>\
**Category:** B&R Software & Runtime\
**Tags:** automation-studio\
**Created:** [May 27, 2026, 12:37pm UTC](https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369 "2026-05-27T12:37:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![harshagowda0707](https://avatars.discourse-cdn.com/v4/letter/h/FF8800/32.png) [@harshagowda0707](https://community.br-automation.com/u/harshagowda0707)\
**Post date:** [May 27, 2026, 12:37pm UTC](https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369/1 "2026-05-27T12:37:29Z")

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![image](https://europe1.discourse-cdn.com/brcommunity/original/2X/d/da02a5b34607c481558fb1438a9c33ddb016d63c.png)

Not getting the missing module info on this page on the safe designer. Any idea how can I resolve this isuues.

Thanks in advance for your help

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**Author:** ![valerio.manenti](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/valerio.manenti/32/11712_2.png) [@valerio.manenti](https://community.br-automation.com/u/valerio.manenti)\
**Post date:** [May 27, 2026, 1:00pm UTC](https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369/2 "2026-05-27T13:00:50Z")

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Hi @harshagowda0707 ,  
Could you please upload SystemDump and check Safety logger?

Thanks  
Ciao  
Valerio

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**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\
**Post date:** [May 29, 2026, 10:44am UTC](https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369/3 "2026-05-29T10:44:02Z")

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Hi @harshagowda0707 , have you solve your issue? if not can you provide info Valerio asked you for. For question like that is always good also provide more info what version of Automation Studio as well as respective safety packages are you using.

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**Author:** ![harshagowda0707](https://avatars.discourse-cdn.com/v4/letter/h/FF8800/32.png) [@harshagowda0707](https://community.br-automation.com/u/harshagowda0707)\
**Post date:** [June 1, 2026, 5:47pm UTC](https://community.br-automation.com/t/safety-module-info-not-displaying-the-hw-module-info/11369/4 "2026-06-01T17:47:29Z")

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Yes, we can see in the loger. Thanks for the solution.

Just wanted to know if it is possible to see it in the window shown above…??

Thanks in advance.