# The request was aborted: Could not create SSL/TLS secure channel

**URL:** <https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362>\
**Category:** B&R Software & Runtime\
**Tags:** automation-studio\
**Created:** [September 15, 2025, 6:26am UTC](https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362 "2025-09-15T06:26:34Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SAK882](https://avatars.discourse-cdn.com/v4/letter/s/FF8800/32.png) [@SAK882](https://community.br-automation.com/u/SAK882)\
**Post date:** [September 15, 2025, 6:26am UTC](https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362/1 "2025-09-15T06:26:34Z")

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Hello Professionals,

I have installed automation studio ver.4.2.10.53 for Windows7/64Bit.

We have received your license key for automation studio, after entering the license key, the system displays the message below:

**Quote: “The request was aborted: Could not create SSL/TLS secure channel”**

And I have installed **Technology Guarding** 1.3.1.1 to activate license through online, it failed to communicate B&R license server.

We require your urgent support to obtain information from PLC fieldbus CPU X20XC0292 with Profibus DP V1(X20IF1061-1, X20IF1063-1) master and slave interface.

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**Author:** ![javier.novella](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/javier.novella/32/412_2.png) [@javier.novella](https://community.br-automation.com/u/javier.novella)\
**Post date:** [September 15, 2025, 6:43am UTC](https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362/2 "2025-09-15T06:43:55Z")

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Hello,

Online registration is not available anymore for AS \<= 4.5 due to cybersecurity reasons. You can use the offline licensing instead:

[br-automation.com/es-es/servicio/licencia-offline-de-automation-studio/](https://www.br-automation.com/es-es/servicio/licencia-offline-de-automation-studio/?ws_referrer_origin=ws_referrer_delete)

Regards,

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**Author:** ![kovarj](https://dub1.discourse-cdn.com/brcommunity/user_avatar/community.br-automation.com/kovarj/32/537_2.png) [@kovarj](https://community.br-automation.com/u/kovarj)\
**Post date:** [September 15, 2025, 6:46am UTC](https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362/3 "2025-09-15T06:46:38Z")

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for support and service you run AS 4.2 in trial mode.

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**Author:** ![SAK882](https://avatars.discourse-cdn.com/v4/letter/s/FF8800/32.png) [@SAK882](https://community.br-automation.com/u/SAK882)\
**Post date:** [September 15, 2025, 12:05pm UTC](https://community.br-automation.com/t/the-request-was-aborted-could-not-create-ssl-tls-secure-channel/8362/4 "2025-09-15T12:05:09Z")

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Hi Mr.Javier,

Thank you for your prompt reply and assistance. The license is now active, and Automation Studio is functioning properly.

BR.