Connecting to IO-Link sensor with X20DS438A

Hello all,

please I need bit of help. I am trying to connect to the new SICK W10 photoelectric sensor. I have downloaded the IODD files and added it via DTM Configurator. Then I added the IO-Link module to the X20DS438A module connected to X20BC0073 Bus Controller. The controller is connected via CAN communication to the 4ppc30.0702-23B CPU. The Error I am getting when I right click the IO-Link SICK sensor (in Physical View) → Additional functions → Connect is: “An error occurred within DTM device ‘CommDTM’ (Automation Runtime internal error. Internal error code:37545).”. My question is, is this even possible to increase the “Asynchron payload” somewhere when I am using CAN Bus controller?
I am attaching screenshot of Physical View with opened IO-Link module configuration after “connecting” to it.

Sorry, if this is dumb question, I am not very experienced with IO-Link.

Thanks a lot for any help. If needed, i can attach required files.

Filip Urbánek

Do you have the DTM server enabled in the CPU configuration? It is required for online diagnostics and monitoring of DTM devices.

Automation Help: CPU properties - DTM server

Might also be possible that the Online functions of DTM devices are not supported through CAN but I am not 100% certain about this.

1 Like

Hello Tommi,

yes I do have DTM server enabled in CPU Config.
image

Hello, I have similar issue but a different error message

This error keeps popping up at regular intervals of time. DTM server is enabled. IODD files are latest, FDT catalog is updated, physical connection is all good. Any idea how to get rid of this issue?

Hi, what is the status of this topic, have you found solution for you? Can you mark the reply that helped you the most?

Closed as unsolved due to inactivity