I have a problem with the mapp view logout button:
Fast click on the button puts the PLC in service mode:
Severity Error
Date 27/08/2025
Time 12:39:17,300400
ID 6804
Area
Facility
Entered by ArException
Logbook System
Record ID 100
Format ErrorNumber
Location Online
Description Memory access violation occurred
ASCII Data mvMain
Binary Data 6D 76 4D 61 69 6E 00
Could you provide the PLC complete logger dumps and version of mappView you are using ?
Regards,
Florent
Thanks, can you include all loggers as in the snapshot there is only the System?
I note -1061091069 error i created wrong binding
LoggerSnapshotAll.zip (60.6 KB)
Thanks!
I see multiple time this error talking about Users and Roles
It seems to append during transfer of the program, is this on a real hardware or in simulation?
If it’s real hardware and not on real machine could you try to do an initial transfer and try to make it crash on the first startup?
I also see a lot of warnings under opcua Access to OPC UA node denied, as I didn’t have a lot of experience in 6.X, I can only suspect something.
And btw are you using MappUserX?
Running in simulation
I am using MappUserX
I can’t find role Supervisor
Busy with checking all waring and erros
Okay perfect you are in simulation, could you try to make an offline installation to have a fresh simulation then try to make it crash without make a transfer?
Like this we can see if it’s due to transfer.
Florent,
Still some error but less, for the web server certificate i use the same as for OPC ua that solved a lot
of crt warnings and errors.
Also added the create roles to the UserMgmtX removed the BR_xxx Roles and change the
role levels unequal from the BR_… roles.
Now the EU ranges warnings and errors
Warnings ASCII Data Browse MappMeasurementSystemType (ns=6;i=3002) by Viewer@Unknown Client
Regards Wouter
LoggerSnapshot Offline install to service mode.zip (34.1 KB)
Ok thanks for that.
I didn’t see really a thing that could explain it in the logger 
Could you do a SystemDump using SDM, it should store a Profiler of each PageFault maybe we can found something in it.
One more things what is the configuration of your “EventBinding Execution“?
event binding is at client otherwise the
Event scripts won’t work
Enabling SDM broke my visu
Seems i can’t get SDM and mapp view does not work well together.
Ok thanks for the informations, I’ve never experience the eventbinding on client side or event script
You maybe should contact your B&R local support for this. Or maybe someone else got an idea.
Make sure to have something replicable and make a video of it 
For the SDM and mappView make sure that they didn’t use the same port as it’s 2 differents servers they may use the same port 443.
