MappView page scrolling issue

Hello,

We are experiencing issue scrolling on a (alarm) page. Has anyone experienced this before? Thank you.

Video Link: Unique Download Link | WeTransfer

Apple Ipad 9th generation
MappView 5.24.2

Sorry, I’m not sure if anyone will click on an external source. I think in this case, you will need to contact the support team of your local B&R office

mappview.zip (5.6 MB)

So that looks like the browser you are using is showing you, that there is nothing to scroll on this page. As soon as you have a scrollable content like in the history it’s not occuring.
This is most likely a browser feature and you’ll have to figure out how / if you can disable it based on your OS / browser.

Are you using Android? Try something like Settings - Accessibility - Text and display - Remove animations.

If you are using chrome you could try a flag:
chrome://flags/#elastic-overscroll

Best regards,

1 Like