Free Learning: SDM
To support users who need quick and reliable diagnostic insights without deep Automation Studio knowledge, we’ve released a free microlearning module for the System Diagnostic Manager (SDM).
This module was created specifically for end users and service engineers who want to better understand their machine’s diagnostic data and prepare meaningful information for support cases.
The System Diagnostic Manager helps you collect loggers, system dumps, profiler data, and detailed hardware/software information—making troubleshooting faster and more structured.
What you will learn (learning objectives)
This free module enables you to:
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Identify the main SDM components and understand their functions.
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Access SDM via a web browser and navigate its interface.
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Check and interpret system, hardware, and software information.
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Use Logger and Profiler to analyze events and performance data.
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Open system dumps and profiler data in Automation Studio for deeper diagnostics.
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Combine different diagnostic data to detect error patterns and derive solutions.
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Use SDM results efficiently for troubleshooting, support communication, and documentation.
Access the free SDM learning module
Diagnostics - System Diagnostics Manager - Overview
More learning opportunities
If you want to dive deeper into diagnostics, troubleshooting, or other B&R topics, you’ll find additional online courses and microlearning modules on the B&R Automation Academy website.
Automation Academy | B&R Industrial Automation
Understanding Your Daily Work – and What Comes Next
We are currently putting strong focus on understanding the day today challenges of the different roles working with B&R systems—whether end users, service engineers, or support colleagues.
Your insights help us shape learning content that fits real workflows, real diagnostic needs, and real support situations.
In the next step, we aim to provide even more role specific learning modules that directly support your everyday tasks, save time, and help you work more efficiently.
If you have suggestions or topics that would be valuable for your role, we’d be happy to hear from you.