wielandt95
(Philipp Wielandt)
November 7, 2024, 10:08am
1
Hi, I am working with an APC2200 which has Hypervisor installed.
I encountered an interesting error, where everytime I perform a reboot or powercycle the system time changes. If it was 9 o’clock it is 8 o’clock afterwards.
I assume it has something to do with Hypervisor.
Versions:
BIOS: a1.32
MTCX: 1.08
AS: 4.12.4
AR: B4.91
Hi,
the reason could be competitive settings about clock synchronisation between windows and AR, and/or a missing setting in Windows about using UTC inside the real time clock.
Please see this thread for details:
Hi Dragos,
as the colleguages already mentioned, the sync between GPOS and AR cannot be disabled because both operating systems are using the same Real Time Clock hardware.
So using NTP in both operating systems can / will interfer each other by setting the RTC within different timeslots → so you have to decide one of the systems to act as NTP client, and disable the NTP client inside the other OS.
Additionally, like described in the FAQ help link, it’s mandatory for Automation Runtime to hav…
Best regards!
2 Likes
kovarj
(Jaroslav Kovar)
November 8, 2024, 6:40am
3
Agree with Alexander, you have to check your configuration to NTP server and select if either GPOS or AR will be synchronize.
1 Like
wielandt95
(Philipp Wielandt)
November 8, 2024, 10:07am
4
@kovarj @alexander.hefner thanks for the input! I will work on that and report afterwards.
1 Like
kovarj
(Jaroslav Kovar)
November 8, 2024, 10:56am
5
I marked Alexander answer as a solution, feel free to change it in the future if you have any new findings.
1 Like
wielandt95
(Philipp Wielandt)
November 14, 2024, 10:47am
6
Problem solved.
I had to set the registry entry to “1” according to FAQ .
Thanks @alexander.hefner !
2 Likes