AS 4.12 start with crashing Windows 11

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1

Dear All,

After licensing, I have just installed AS 4.12 on Windows 11(clean). I started and got errors as below
Faulting application name: pg.exe, version: 0.0.0.0, time stamp: 0x663a3691
Faulting module name: KERNELBASE.dll, version: 10.0.26100.3912, time stamp: 0xc16c5511
Exception code: 0xe0434352
Fault offset: 0x0015da34
Faulting process id: 0xE00
Faulting application start time: 0x1DBC155862F9479
Faulting application path: C:\BRAutomation\AS412\bin-en\pg.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 5845af64-e4fe-4eea-bb8c-52a4317a5194
Faulting package full name:
Faulting package-relative application ID:

and

Application: pg.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileNotFoundException
at .CPGApp.InitInstance(CPGApp*)
at ._WinMainCRTStartup()

I did read some topics about kernelbase.dll, but AS 4.12 cannot start.

Please give me some advice to fix this error for AS 4.12 on Windows 11

Regards,
ThaoLD

2

Hi,

which AS 4 version do you use exactly?
I had something similar a few month ago, it was solved by a upgrade of the technology guarding package.
I can’t say if it helps, but please try installing the newest version from here:
https://www.br-automation.com/en/downloads/software/technology-guarding/technology-guarding/

Best regards!

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3

Dear Alexander Hefner,

I downloaded and installed the latest TG, AS required a new license, and it runs OK.

Regards,
ThaoLD

4

Hello,

I had similiar issues. Reason was that CodeMeter crashed.

Updating it to latest version User Software - Wibu-Systems solved problems.

Sincerly Simon :slight_smile:

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