C30 Initial Transfer

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1

Hello,

I have a new C30 (4PPC30.0702-23B with OS-Version B4.09)
I am started the initial transfer using Automation Studio 4.12 and Automation Runtime B4.93.
The transfer is taking very long. (at least 1 hour) and first one crushed. I am at second attempt for the moment.

Am I doing something wrong? Is it normal to take this long?

2

Hi Dragos,
it should not take an hour to transfer the project. Are you transferring the project through a local Ethernet connection, or is this a VPN connection? You can try to set the C30 in service mode first and then transfer the project.

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Stephan

3

Hi Stephan, I am directly connected to the panel. unfortunately is not yet possible to stop the target because is no Automation Runtime installed (just the one from factory)

4

Hi Dragos,
what happens when you create an empty project with just the new runtime and just transfer that? Does it take that long, too?

Stephan

5

Hard to describe. Fist time with an empty project the runtime transfer was fast. I had the panel in RUN with the new runtime without any Program. Then the program took to long. I stopped It and power cycle the panel. After shout down, the factory runtime is back and even the empty project transfer takes long again…

6

Hi Dragos,
that is really strange, when the new runtime is on the panel it should be flashed permanently. Here are a few questions that might help to find the problem:

  • Did you download this project on a different C30 before?
  • Do you have a second C30 to check if it has the same issue?
  • When you look at the logger, do you see any entries that raise some concerns?
  • Double-check the 24V power supply to make sure it’s ok
  • Is the C30 in an enclosure and could this be a temperature problem?

Stephan