Hi Support,
We have two Smart Cameras in daisy chain, in which we are facing an issue that one of the cameras get stuck at Camera Status 16#0300_0820, while the other gets ready.
I have tried using the same VF for both & changing the node number etc. but the same issue persists.
Sometimes on power restart it becomes ready, and then again gets stuck at the same status.
What could be checked or changed to resolve the issue?
Hi @kuma1p
The camera status means , that the camera update is not done.
Did you try with a different ViComponent direct at the camera configuration? The Node number is the same in your AS Configuration?
In AS menu Online / Compare / Hardware? Did you get some Info via Logger?
BR
Vanessa
Hi Vanessa
We will try with a different ViComponent direct at the camera configuration
Yes, the node number is same.
Hardware is same
Attaching the logger for your reference
The OS_CHECK_AND_UPDATE is something that takes a long time to complete. If you have interrupted it with a power cycle, it can be tough to recover from but an Initial Install is your best bet.
Before you do that, double check that your Powerlink settings are set to the shortest possible cycle time (400us) and the largest possible MTU size (1500). The update should take 5 minutes, but without those settings it could be an hour or more.
Has anyone found a robust way to recover from this when initial install does not work?
@bryan.olson Perhaps you have experience with it?
I have one more thing to try on top of my Initial Install recommendation: Delete and re-add all the “viXXX” libraries from your project. Their versions may have become mismatched from the mappVision version.
Even with this, I don’t expect a robust solution to the issue, just more things to try.
