Fix ACP10 Motion problems in Automation Studio (empty NC test window, NC init parameter file empty, ...)

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Every once in a while after the installation of an ACP10 version in Automation Studio it might happen that not expected issues occur, which did not appear before. These include:

  • Empty NC init parameter table

  • Empty ACOPOS parameter table

  • NC manager configuration empty

  • NC test window Motion parameter structure missing

  • NC trace window reports “00 datapoints found” when opening a trace

Example from a problem situation:

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The problem in such a case can be cached files from Automation Studio which were corrupted during installation of a new ACP10 version or during opening/closing Automation Studio.
To fix the issue, follow these steps:

  1. Close Automation Studio

  2. Open Windows Explorer and enter %TEMP% in the address line.

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This opens up the Temp folder:

C:\Users\*username*\AppData\Local\Temp
username stands for the currently logged in Windows user account name.

  1. Find the folder “Motion”
  2. Delete the mentioned folder “Motion”
  3. Open Automation Studio again

The problem will be fixed by forcing Automation Studio to re-create the cached files.

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