Is anybody else running APROL 4.4-01 P3 yet?
We’re having all manner of issues trying to get a simple download working, with the main symptom being DownloadManager freezing when trying to download to a control computer. We’re working with Support at the moment, but it would be nice to hear if anybody else had had similar issues and solved them.
Cheers,
Andy
Hi @Andy_Walker, have you found solution with local APROL support team?
We have managed to get things working, it was a combination of two problems. The easy one was an incorrect hosts file on one of our servers.
The trickier one was being unable to download to a CPU, and download manager freezing, after a lot of digging this is what solved it:
There is a TbaseServer running on port 55502, which must not be returning the TLS handshake and so the DownloadManager freezes. Killing the TbaseServer only leads it to restarting quickly after so this is not much use. However, if we start the download on DownloadManager, wait for it to freeze and then kill the TbaseServer, the download is able to proceed. This was done with the Scope of download set to AprolLoader config first, and then once that download was complete, it was redone with the Scope set to Everything, where (after killing the TbaseServer upon freezing) the download was complete again.
After getting the download working, it continued working without having to kill the TbaseServer anymore. This is a summary that was givin to me, so I thought I would feed it back in case anyone else has the problem.
Charlie