Hello,
I am currently experiencing an issue while downloading the runtime or operator systems. APROL 4.4-01 has been installed on a virtual machine and successfully patched to P3. However, when performing the download, only a partial download completes, and three errors occur, as shown in the attached image.
Has anyone encountered this issue before or can provide guidance on how to resolve it?
Thanks in advance.
Hello @aly.mohamed,
With Aprol 4.4-01, TimescaleDB is used as the default database for historical trends.
After installation, before the first download, you need to initialize this database. Please refer to this presentation:
APROL_R4.4.01_TimescaleDB.pptx (4.1 MB)
Hello @tomas.miculka ,
Thank you for sharing the presentation. I have already done Step one successfully following the documentation and in addition, I have followed your presentation but unfortunately, it did not fix the issue.
After implementing APROL Patch 4, I managed to get rid of the first 2 errors but not the last one regarding the TimescaleDB
TimescaleDB initialization timeout is always printed out when the runtime download finishes. Is there a way to increase the initialization time or to even initialize it manually (if recommended)?
Thanks in advance!
Hello @aly.mohamed, regarding the initialization timeout, I would recommend contacting one of our local offices, which will support you with your issue.
Tomas
