PLC X203585 not found in online setting

[Denden_A (Denden Taufik Abdulrachman)]

Hello, I want to connect an online PLC using AS 4.2, but when doing the online setting, the PLC cannot be found, even though the ping test through command prompt works fine. Has anyone experienced this?

[Denden_A (Denden Taufik Abdulrachman)]

[stephan.stricker (Stephan)]

Are you trying to browse the PLC in Automation Studio or do you enter the IP? Take a look at the PVI Manager.

Click on Options PVI Diagnostics

Create a snapshot and upload the file here

[oliver_D]

Hello,

could be that the online comminucation is deactivated on the PLC

Or your PLC does use a way newer AR as supported by your AS4.2. In this case the PLC might only be able to communicate via ANSL which is not supported by your AS

You should clearify a bit the background of this PLC/machine.

Did you program it ?

Do you have the original project and yes is it an original AS4.2 project ?

[Denden_A (Denden Taufik Abdulrachman)]

Thanks, the problem is solve. There’s something wrong when I install Automation Studio.