T panel time synchronization Error in trends

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1

Hi Community,

One of our customer is using T panel and facing an issue with time synchronization, in trends mapp View.

They tried NTP Client and server but facing the same issue.

I have attached the relevant images of configurations and issue.

Can you suggest some solution

Redundant system with

CPU:- X20CP3686X

HMI:- 6PPT50.156B-16B

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2

Do you have the latest image on the T-Panel side? I think the newest version has an option to load time from the PLC during booting. But I’m not sure, and I do not have a T-Panel on my desk.