The installation of PVI 4.12 has been aborted... error 4711

Hello everyone,

Due to a problem I had in Automation Studio, I deleted the 4.12 and 4.9 version applications installed on my computer and installed version 6.0, but since it did not solve my problem, I wanted to return to 4.12 and 4.9 again, but when I opened the 4.12 setup, I started getting this error.

Is there anyone who can help with this question? @omer.alumur , if you don’t get an answer here, please contact B&R support.

You re right i’ll contact support thank you

If you find the cause and solution with support, please update this topic. It can help others as well. Thank you.

Unfortunately, I couldnt find a solution with support. Instead, I deleted Automation Studio 4.9 and all other Automation Studio files installed on my computer, downloaded the latest 4.12 setup file, and tried to install it, which solved the problem.

ok, thanks for update.