I am getting a “Security Key Not Connected” error on 5P62 FLSMITH01 computer. Does this key " Go Bad", or wear out? Could this be an issue with PC itself? Any help would be appreciated.
Hello @Robert_Barron ,
Please check whether the security key is inserted in the correct orientation (according the user manual). And make sure that port for the security key is enabled in the BIOS:
See Advanced > I/O Device Configuration > Parallel port = Enabled
If the above is not the case, then it also could be that either the dongle or the port is already defected.
Thank you. It was enabled. It worked after changing irq to 278.
Is there anything that can be done if the dongle or port are defective?
to ex-change it or send it to the repair(?)
To purchase a new dongle that will work with the pc
The order number for the dongle was 1A4601.02