Hello. When I turn on my T50 power panel, the screen goes black and nothing happens. If I push the backside button while turning on the panel, it blinks and goes to a command page with the lines: PPT-Updatesystem ppt50 login: But even conecting a mouse or keyboard, no input is detected. I belie…

Hello and welcome to the Community, If you try to enter service pages (with the gesture or by pressing the left and right buttons simultaneously for at least 2 seconds ), is it possible? Or are you asked for a password? [image]

Thanks for having me and thank you for your time. Unfortunately the service page doesn’t work, not with the gesture or pushing the 2 mouse buttons simultaneosly. It was working before, but I tried to update the T50 panel with a backup from another T50 panel and in the final phase it failed. The o…

Hello, which button do you press while turning the panel on? Can you share a photo of the screen with “PPT-Updatesystem, ppt50 login:”?

Hello and thanks again for replying. This is the back button I’m pressing while turning ON the panel and the text/command line that appears. [T50 Panel] I tried to use a USB keyboard on this screen, but no input is detected. Best regards

Hello, I have no idea what the purpose of the button is. I believe it’s not officially documented since it’s not accessible on a chassis. Every update procedure documented in the help requires accessibility of the Service pages. That’s why I don’t see any other option apart from contacting a local…

6PPT50.0702-10B - My T50 panel when turned on, has a black screen and nothing happens

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kovarj (Jaroslav Kovar) November 26, 2025, 7:34am 7

Hi @dssilva , you have asked quite interesting quetion, can you update us how did you solve it the end?

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6PPT50.0702-10B - My T50 panel when turned on, has a black screen and nothing happens

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