Acopos Encoder error

We are getting this issue in one of the acopos axis.

getting the flicker in the position feedback.

  1. Tried configuring the axis again.
  1. swapped the axes in the same drive but still getting the issue in the same axis.
  2. Tried swapping the same axis with the next drive axis but still the issue is with the same axis.

So concluding this as not an hardware error. Any idea what might be the error…??

These are the Drive, Axis, Encoder info.

Thanks in advance.

Hi @harshagowda0707 ,
Could please upload SystemDump?
You are using SafeMOTION, so what about the enable of the drive?
Is your safety application running?

In Ax test window you can check in the ax structure below:

I’m positive you see the cause of the problem in the Safety logger.
Ciao
Valerio

Hi there,

a flickering position is quite normal and nothing to worry about. Once you switch on the controller, it should stop flickering.
What’s more of interest is that you marked the case of “an error”, but did not show the actual error you get - you can switch the view with the traffic light button in the watch view of the test window - the traffic light in the command section acknowledges an error.

Plus what Valerio said :slight_smile:

Best regards

I am able to do the control on and do the axis home abut still the error bit is triggering and, in the description, also not able to find anything related to these issues in the safety logs and in the diag section which Valerio mentioned

Hi @harshagowda0707 ,
if (with simulation disabled) you can power on (the enable input is true) and home the axis (no issue with encoder) next step will be trace the set and actual position (+ lag error) when you command a movement.

It would be interesting to see the scaling pars too:

Ciao
Valerio

Hello there,

once more you failed to provide any relevant information regarding “the error bit”. I asked you which exact error you are getting and even told you how to get to it.
I am leaving this one to Valerio since it seems to be of no use to invest my time here.

Good luck :slight_smile: