Again some tips from our conversational help:
To resolve the issue where the B&R Upgrades Service fails to start and you receive a Windows error 3 stating “the system cannot find the path specified,” follow these steps:
- Check Service Path:
- Open the Windows Services management console by pressing Win + R, typing
services.msc, and pressing Enter. - Locate the B&R Upgrades Service (specific to your Automation Studio version, e.g., AS412).
- Right-click on the service and select Properties.
- In the General tab, check the Path to executable. Ensure that the path specified is correct and that the executable file exists at that location.
- Correct the Service Path:
- If the path is incorrect or the executable is missing, you may need to reinstall the B&R Upgrades Service or correct the path manually.
- Navigate to the installation directory of Automation Studio and verify the presence of the upgrade service executable.
- Check for Missing Files:
- Ensure that all necessary files for the upgrade service are present in the installation directory. Missing files can cause the service to fail to start.
- Run as Administrator:
- Ensure that you have the necessary permissions to start the service. Right-click on the Automation Studio shortcut and select Run as administrator.
- Check System Updates:
- Ensure that your Windows system is up to date. Sometimes, missing system updates can cause services to fail.
- Review Event Viewer Logs:
- Open the Event Viewer by pressing Win + R, typing
eventvwr, and pressing Enter. - Navigate to Windows Logs > System and look for any error messages related to the B&R Upgrades Service. This can provide more detailed information about why the service is failing to start.
By following these steps, you should be able to resolve the issue with the B&R Upgrades Service and successfully start it to install upgrades in Automation Studio. If the problem persists, consider reaching out to B&R support for further assistance.