One of our customer is facing issue when using monitor mode for Ladder Diagram.
I am able to use monitor mode with the same project without any errors. However, on his PC after he log in with the created user after activating monitor mode, he is getting this error message.
You were right, port 4840 was already being used by another service on his PC, which caused the conflict. After changing the OPC UA server port to 4841, the issue was resolved and the connection is now working properly.