Diagnose CP360

Hi, I have a problem with a machine that runs on a 3CP360.60-1 (Automation Runtime A03.01) it is CNC machine with 10 ACOPOS (1090, 1045, 1640). The machine has many problems but I’m not familiar with the 3CP360 PLC, so my question is if there is a way to connect to that PLC and get a logger or if there is a SDM equivalent.

I have tried with Automation Studio 4.12, 4.2 and 3.0.9 but I couldn’t connect to the PLC AS sees it I can see the IP address but sometimes I get an error Ethernet node with source address 1 exists more than once. Please check your online configuration. and when I don’t get the error AS just doesn’t the RUN/SERV etc text.

Don’t know if this is relevant but the PLC has a gateway IP 255.255.255.255

Edit: Sorry I didn’t clarify this in the original post, I’ve tried Serial communication with RUC and the this script

Hi @Jose_Veliz ,
I see your frustration ,
Unfortunately 3CP360.60-1 is quite old:

Which is the status of LED?

For the communication we have an RS232 interface:

More details about the serial cable:

Please share with us the serial number of your module.
Attached the manual.
Ciao
Valerio

let’s

3cp360601.pdf (3.9 MB)

start with manual

Hi, thank you for your response

Sorry I didn’t mention this but I’ve tried serial communication with RUC and this script

The serial number is 56520186979

This is the online settings tab on AS 4.2

Screenshot (6) - Copy

This is the error I get sometimes

Status LEDs

Great you are connected! You have everything just upload the logger and attach to this post.
Status LED, the third one > Error > on > your system is in service…not good…Why? We need logger

I think your prj was made with AS 2.x and I don’t have installed that in my laptop, but with AS 4.2 follow the link: Open > Logger:

Sorry I didn’t mention this but I’ve tried serial communication with RUC and this script
Thanks @alexander.hefner for your post!
Ciao
Valerio

Hi, thank you for the quick response

It seems like I’m connected (the plc shows with bold font) but when I try to get the logger it doesn’t do it, also AS doesn’t shot the PLC status Run, Serv, Boot etc. so my question is if AS 4.2 should be compatible with this PLC or I need to download a different version? AS 2 as you said ?

not really you show me a list of PLC in your network, and fortunately we see your machine with Ethernet connection.
You have to select that line, right click and select connect:

after you should see “RUN“ or “SERVICE“

In AS 4.2 I see I configure your CPU so I think we are fine:

You should be able to connect and upload the logger

Option B) Runtime Utility Center
Can you ping the machine? 193.98.226.9?

if yes open RUC: Tools > Runtime Utility Center
then click on “Create,modify and execute projects (.pil)

Clear list:

Add a connection line:

Add logger line:

You should have similar list of instructions:

then press F5 (Execute)

and press Yes.
You should see the system logger saved on your selected folder.

Please upload that file
Ciao
Valerio

Hi,

about the “source address 1 exists…” error message please check the following thread:

Best regards!

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Hi Jose,

I’m a bit worried, you write about a serial connection and also about a ethernet connection.
Is the serial connection working with the script you mentioned?
If the line is in bold letters it only means, that this connection is the active one AS is trying to use, but not that a connection is established.
Screenshot (6) - Copy
But there is a tab for serial connection:

have you tried with this to go online?

2 Likes

Hi @Jose_Veliz ,
sorry but in my first answer I should tell you immediately for troubleshooting (for the connection with you PC) you have 2 interfaces available Serial and Ethernet:


Around 20 year ago not all our CPU supported Ethernet interface so when I saw the serial one I thought “ok let’s connect to that and upload the system logger“, but as Martin asked
we need to clarify which interface you have using to connect to your CP360.

If it’s possible I prefer Ethernet connection to avoid any possible issue on serial cable, if you need to make one.

Thanks
Ciao
Valerio

1 Like

To be honest I did try the script but the script gave me the Unable to detect serial connection message and I didn’t try the serial communication with Automation Studio, maybe I should try that and use a different cable. I will try that and will try what @alexander.hefner posted about the INA address

@Jose_Veliz please let’s focus on Ethernet connection and tell me if you can ping your CP360, if yes try with runtime utility center to upload the system logger.


Last note regarding serial communication (again we want to use Ethernet in our case): I see a little more details in the old
TM, I think we have removed them because now we don’t use anymore (or just in few cases) that interface for the connection with AS:

  1. You need to know which serial port number is configured on your laptop (COM1/2/3…)

  2. You need to know how the CP360 serial interface is configured.
    I guess in the original prj made with AS 2.x you find those settings in the menu below

with AS 4.2 instead:

You need to configure on both sides the same serial settings.
Attached old TM211 module, “Automation Studio Online Communication”

TM211TRE.25-ENG.pdf (1.4 MB)

Thanks
Ciao
Valerio

1 Like

Any news @Jose_Veliz ?
Ciao
Valerio

Hi @Jose_Veliz, can you update us on the status of your topic?

Closed by moderator.