Explorer crashes multiple times when i use Visual Components in AS

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1

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I am the only one in my company that is having this problem.
Is there anyone that has a fix for this crashes?

2

maybe it will help if you share with us what version of AS and VC do you use. What version of OS is installed on your laptop?

3

AS4.12.5.95
VC V4.73.3
Windows 10 Enterprise V22H2

4

Ok, for this version, I’m not aware of any known issues. From my point of view, you should try updating to the latest version of AS. If that doesn’t help, store the crash report of AS and share it with the support of your local B&R office.

But let’s keep this topic open for others as well :slight_smile:

5

Well if i upgrade my AS then my colleagues needs too upgrade too, so i dont want that.
Even storing the crash report of AS is not really relevant, because my Explorer.exe just stop working. My AS just keep running normally.

6

Aha… Ok :slight_smile: I overlooked explorer.exe :slight_smile: It was weird to me that there was no AS or VC related record in the application error. I’m worried that the problem is really relevant only to your laptop. You can catch crash reports from explorer as well (use Google or ChatGPT with instructions on how to do it). And use the details from this report here or for additional googling or for communication with B&R support. Do you have admin rights on your PC? Just curious…