I am the only one in my company that is having this problem.
Is there anyone that has a fix for this crashes?
maybe it will help if you share with us what version of AS and VC do you use. What version of OS is installed on your laptop?
AS4.12.5.95
VC V4.73.3
Windows 10 Enterprise V22H2
Ok, for this version, I’m not aware of any known issues. From my point of view, you should try updating to the latest version of AS. If that doesn’t help, store the crash report of AS and share it with the support of your local B&R office.
But let’s keep this topic open for others as well 
Well if i upgrade my AS then my colleagues needs too upgrade too, so i dont want that.
Even storing the crash report of AS is not really relevant, because my Explorer.exe just stop working. My AS just keep running normally.
Aha… Ok I overlooked explorer.exe It was weird to me that there was no AS or VC related record in the application error. I’m worried that the problem is really relevant only to your laptop. You can catch crash reports from explorer as well (use Google or ChatGPT with instructions on how to do it). And use the details from this report here or for additional googling or for communication with B&R support. Do you have admin rights on your PC? Just curious…
Hi @Luc_Hofland, have you found solution for your issue?
I asked copilot for the error that i get:
Naam van toepassing met fout: Explorer.EXE, versie: 10.0.19041.5678, tijdstempel: 0xa98d7f83
Naam van module met fout: msvcrt.dll, versie: 7.0.19041.3636, tijdstempel: 0x9bf60e04
Uitzonderingscode: 0xc00000fd
Foutmarge: 0x0000000000055f23
Id van proces met fout: 0x3790
Starttijd van toepassing met fout: 0x01dbb4e9db94bdc4
Pad naar toepassing met fout: C:\WINDOWS\Explorer.EXE
Pad naar module met fout: C:\WINDOWS\System32\msvcrt.dll
Rapport-id: b4ea1bb3-7005-4699-9fa3-74cac06f5695
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
This is the answer i got:
Copilot
It looks like you're experiencing an issue with the Explorer.EXE application, where the error is caused by the msvcrt.dll module. This type of error can have various causes, such as corrupted system files, software incompatibility, or issues with the specific version of the msvcrt.dll module.
Here are some steps you can try to resolve this issue:
Run System File Checker (SFC):
Open Command Prompt as an administrator.
Run the command sfc /scannow and wait for the process to complete. This will attempt to repair any corrupted system files.
Resolve Compatibility Issues:
Try enabling compatibility mode for older programs. This can help if the error is caused by incompatibility with an older version of Windows.
Update Microsoft Visual C++ Redistributable Package:
Download and install the latest version of the Microsoft Visual C++ Redistributable Package. This can help resolve issues with the msvcrt.dll module.
Perform a Clean Boot:
Perform a clean boot to see if the issue persists. This can help determine if a third-party module is involved in the error.
Perform System Restore:
If the above steps do not work, you can try performing a system restore to a point before the error occurred.
If you continue to experience issues, you might consider obtaining a user-mode dump of the crash for more detailed information. This can help identify the exact cause of the error.
Let me know if you need assistance with any of these steps!
Possible solution:
I did the SFC check and updated my C++ Redistributable package.
The SFC check didnt found anything.
But it looks like after i updated my C++, that it has been fixed.
Latest supported Visual C++ Redistributable downloads | Microsoft Learn
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