HMI Connect to the Server is lost

Dear Memebers,

Greetings !!

I am using HMI 6PPT50.156B-10 over Web mode with PLC.


I am facing the following issue
1.

2.

3.

4.

5.

When i power up the HMI the above sequence of events happen and later the message is displayed “Connection to Server is Lost!”.
Where as when I access mappview via web Browser it works fine.
Please help me to resovle the issue.

Thanks and regards

Sorry, based on your description, it is not possible to determine the cause of your issue. Please contact the support team at your local B&R office.