OPC UA sudden loss/ random Error

[kumars (kumar Satyam)]

1. Which hw do you have? X20CP3687X

2. Which Automation Studio are you using? AS 4.9

3. Automation Runtime Version

   

4. OPC UA C/S release? not sure

5. mapp View version?

6. Could you upload System Dump? We need more data from loggers, small screenshot doesn’t help

7. Have you configured any certificate in your prj? if yes which is the size of public key RSA? 1024/2048/4096 bits

   

8. Do you see any particular behavior on SDM > CPU Usage? will update later

9. How many clients are connected to your CPU? Check CPU usage when just 1 is connected and then see the difference with 2/3 clients’
   mostly one as of now but future 2