Hello,
Today when we powered on our PC910, the system showed an error during startup as shown in the attached image.
Because of this error, the system cannot start normally. We have not changed any hardware or settings recently.
Could you please advise:
What could be the cause of this issue?
Is there any recommended way to fix it?
Thank you for your support.
Best regards,
Qiu
You could take a look at the ARwin information in the online help:
You could check for instance the APC910 BIOS settings.
Hello Felix,
The error text indicates an IRQ (Interrupt Request) channel conflict between the ARwin interface cards and the PCIe/PCI converter. IRQs are utilized to interrupt processor functions to react immediately to specific events (think keyboard keystrokes, the CPU needs to handle them immediately to ensure smooth typing). ARwin utilizes them to swap the processor over to handle real-time data to/from interface cards, and to take over the processor for real-time processing.
The conflict error indicated is usually the result of incorrect BIOS settings, or a shift in the location of the AR PCI cards on the system. As Corne indicated, check the BIOS settings for ARwin to ensure it is correctly configured for the APC910 (Advanced → OEM Features → Realtime Environment: Enabled). Also check that there have been no hardware changes to the APC910, no swapping of PCI locations or addition of other hardware.
BIOS Settings for APC910 to operate ARwin: Settings for APC910
Hi @felixqiu , have you found solution for your issue? can you update us?
Closed due to inactivity, feel free to update us with your findings.
