Hello,
The product physically connects to the PC with an RS232 to USB converter.
Power Panel <— RS232 to USB —> PC
RS232 interface
The Automation Studio attempts to establish an RS232 connection.
You need to know the Baud Rate, Parity information of the device in advance.
Below are the default settings, which can be changed by the developer.
Set up serial connection on Tools/ Online Settings
Serial connection
Can you share your error message?