SafetyPLC logger, randomly error 119912

When I go through logger in B&R safety, I found this:

The error ask me to call technical support!

And chat bot “spin” forever:

I think it is an hardware issue but can someone confirmed this?

Hi @Swee_Hoe,

I’d recommend reaching out to your local B&R Support contact for this. I can’t say for certain that it’s a hardware issue, but it seems very possible. Your support team will probably want to collect more data from you.

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Thanks. I already contact B&R support with sysdump provided.