VNC Viewer working with ARSim

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I can’t get my companies standard VNC viewer to work when running ARSim in AS 4.9.6.42

I am using PVI 4.9.2.9

Here is some relevant info:

  • This project and Windows PVI software works on coworker’s Windows 10 PC
  • I have tried using other VNC viewers and had varying success. Tiger VNC doesn’t work but VNC Viewer (the one from B&R) does work. I need to be able to get our standard VNC working. The log from our VNC is telling me that I am getting a PVI error 4808 “PLC is unreachable”.
  • I have tried disabling all firewalls in case that was causing an issue.
  • When I start ARSim I get into “RUN” with out issue.
  • I can see there is an error in the PVI monitor and that it matches the same one showing up in the log file mentioned earlier (PVI error 4808).

Any suggestions would be appreciated.

2

PVI has no relation with a VNC-client, so this seems very strange.
In most cases a VNC-client is used to show or control a visual components (VC) visualization.

If this is the case, it is important what the graphic setting is of this visualization:
8 bit color (256), of 32 bit color(full).

Depending on this setting the color depth of the VNC-client has to be adapted accordingly.

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