Hi,
We set all HMI hardware parameters
IP adress
Server address & port
but what happening is once power off and power on then everything getting reset whats the problem.
any CMOS battery need to replace or anything.
What is the permanent solution for this ?
Hello,
have you pressed “Save changes & exit” (see help ) after making changes?
1 Like
The T30 does not have a battery. The settings are saved as a file.
Perhaps you can supply some screen shots of the different pages?
kovarj
(Jaroslav Kovar)
February 27, 2025, 8:02am
5
What version of PPT image is installed?
PPT 30 OS installed through AS
Configuration pages needed or HMI screens need.?
kovarj
(Jaroslav Kovar)
February 27, 2025, 8:44am
8
Sorry, I wasn’t precise enough. Let me try again: What version of the PPT image is installed on your hardware? Is it up to date?
Hi @kovarj
I observed issue for 2 days it repeats when project does not transfer properly or not fully then hardware configurations are erased automatically.
One time We did force initial installation on last week this issue not repeated till.
if it repeats then i will updates latest OS in HMI.
Thank you.
kovarj
(Jaroslav Kovar)
March 10, 2025, 8:43am
13
I do not think that this can have any influence on this issue. If you are sure or you can reproduce it, please get in contact with B&R support. I marked this answer as a solution, but feel free to update us if you find something interesting
ok sure, it is in under observation & i will update you.
Thank you
1 Like