When my customer turn on the mappVision online teaching function and then tries to compile a project in Automation Studio, the compilation fails with an error. However, the exact same project compiles successfully on my PC without any issues.
What you’ve tested
Checked if the issue was caused by long project paths → No effect
Checked for invalid or special characters in the project name → No effect
Moved the project from other drives (D:, E:, etc.) to the C: drive → Compilation succeeded
Moved the project back to other drives while mappVision page is open → Compilation failed again
Key finding: The project compiles successfully only when located on the C: drive
Thanks for your information!
It’s indeed the same error you described.
But my PC compiles successfully no matter which drive I use. Could this be due to certain software I’ve installed?
Thanks @dingh for your feedback,
R&D is still investigating the case. During their initial review, they asked the customer who reported the issue to move the project path to the C: drive. The customer rebuilt the project in the new path without any errors. Therefore, R&D recommends this workaround if you encounter the same issue. Time is important too, you need to continue your work and cannot test every combination indefinitely. Once the investigation is complete, I am sure we will have more information.