Small note on my side, my Support helped me few weeks ago the upgrades and the sequence recommended is not reported in the Help, you can follow these steps as an additional test:
Close all open Automation Studio instances.
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Open the Task Manager, to the Services tab (right-click task bar > Task Manager)
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Stop all BrUpgrSrvASxx services, where xx is the Automation Studio version in two digits (right-click > Stop).Leave this window open.
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Open a file explorer to C:\Temp\
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Delete the contents of this folder (if you use this for non-B&R temporary files, you can leave those)
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In the Task Manager Services tab, start each of the BrUpgrSrvASxx services where xx is the Automation Studioversion in two digits (right-click > Start).
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Close the Task Manager and open Automation Studio
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In the top menu, select Tools > Upgrades and check if you can see the latest upgrades.
I hope it helps, but as Jaroslav said it’s time to involve L1 for deep investigation.
Ciao
Valerio