Audit Trail: Missing Text

Hello everyone,

I’m currently supporting a customer who is facing a persistent issue with the Audit Trail after transferring a project.

Problem Description:

  • Issue: The Audit Trail only shows the timestamp and an event ID, while the text content is completely missing.
  • Condition: The issue initially appeared after project download, but we later confirmed it can also occur during runtime, without a download.
  • Temporary Fix: Performing a Clean Configuration + Rebuild resolves the issue temporarily, but it comes back.
  • Special Context: The system uses a custom C# program connected via MSSQL to sync audit data.
  • Request:
    • Find a permanent solution without requiring Clean Configuration each time.
    • Understand why the text is missing in the first place.

System Info:

  • mapp version: 1.77
  • AR Runtime: SG4_4.53
  • gAuditTrail → RecordMemory: Buffered UserROM
  • gAuditTrail → Textsource: VC4

Attached References:

Screenshot : Extracted Logger logs around the time of the issue


the relevant Revision History (mapp & AR runtime versions)

ID#400343227 : solved problem, known since 1.77.0, solved since 1.78.0
MpAuditTrail: Memory leak if variables in Variable Monitor change

ID#400276747 : solved problem, known since mapp Services 5.4.2, solved since 1.70.0 MpAudit : Buffered UserROM : The “Record Memory” set as “Buffered UserROM” not working properly in MpAudit


Questions:

Could this issue be related to memory usage, corrupted text system, or some kind of OPC UA logging overload?
Is there any known behavior or regression in this Runtime/mapp version combination?

Has anyone experienced a similar issue or found a workaround?
Any insight would be greatly appreciated :folded_hands:

Thanks in advance!

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