Hi, I’m running some tests with the X20EDS410 device and I’e been following the User’s Manual installation guide. I installed edge-manager as the manual says and I still can’t connect to the IioT UI, only the UI with the device’s information appears, not the IIoT connector UI
I’m pretty sure that I followed correctly the installation guide, this appears when I run the command sudo edge-manager start iiotconnector
So, I’m lost, it’s my first time using IIoT connector devices so I don’t know if the issue is that I haven’t entered a license or if it’s because it’s not connected to a PLC device. I’ll be grateful if someone can help me.
By the way, I had a lot of issues trying to do the first connection, I connected via ethernet to ETH0 and my computer couldn’t find the device’s IP, we had to try with two more laptops until one could recognize the IP and then we all could connect. We all three had the same IP configurations, were in range and with the subnet mask 255.255.255.0, so I’d like to know if someone else had the same issue and how did you fix it.
Again, thank you for reading and I’ll be grateful if someone could answer.
I have no practical experience with this device. I only know that there is dedicated github page, maybe you can find some more info inside. 🚀 Getting Started | B&R X20 Edge
I’m using ETH0 to connect to the Laptop and ETH1 to connect the X20 device to internet, the IP address of the X20EDS410 is 192.168.1.1 and my device is in range but I don’t know if the network of the ethernet port I used to connect ETH1 is the same as my computer, I will ask to the IT for an adapter to connect my laptop via ethernet and not using WiFi
I’ll check your solution and I’ll share here if it worked, thank you <3
Hello, I will try to answer several questions that have come up here.
Port 443 is used for HTTPS. So if you access the device using https://<IP>, it should work. Port 1004 is used for internal communication,dont worry about it.
@Lizette_Baltazar I believe the issue is related to trying to connect from your laptop via eth0 while the device is also using eth1. If you run the command ip route, you will see the configured routes. The Docker subnet will be routed through the eth1 IP, so all container traffic goes through eth1.
Please try connecting your laptop to the same network that the device is using on eth1. This way, both will be in the same IP range. Once you do that, accessing the device using the eth1 IP should work.
Firs of all thank you all by taking your time to answer my post.
I finally got to access the UI by using the port 443, the detail was as simple as I wasn’t directly writing https:// before the ip adrress of the edge device, I honestly must had assumed it was the same as just writing the IP.
The thing that stills a mistery is why it wasn’t able to connect to the device before, it may be because of what Tomáš mentioned, the fact that I wasn’t on the same network as the Edge Device’s eth1 but when we connected to the device we weren’t connected to the same network either so I have my doubts.
I can finally go on with the edge device, so thanks to all of you, I’m glad that B&R has such a supportive community <3
