mappCockpit not loading

Hi,

I am trying connect a X20EM612, to a 80VD100PD.C000-01 ACOPOSmicro Servo drive.
However, after following the steps in the help to set up the connection, I am unable to load the mapp Cockpit to control the drive.

I get the following screen, when I look up “http://192.168.0.10:8084/mappCockpit/index.html”

I have attached the project files. Could you please assist in troubleshooting this issue.

Thank you.

Hi @lomithap ,
I don’t have your CPU so I’m testing your prj with arsim and I see gAxis_1 page (the only axis configured on configuration view):

Normally B&R Community doesn’t debug prj, I did this time because you didn’t know that.

Ciao
Valerio

Thank you, the project works in Sim, but not on hardware. I will create a ticket :slight_smile:

In my case works with hw too, with CPU a little bit different (I have X20EM0612 you have X20EM1612):

I don’t have ACOPOS micro servo so I have changed only this parameter:

Ciao
Valerio

Appreciate your assistance, thank you Valerio.

Could also be that the PLC has the wrong time. Try setting it correctly from Online → Info menu.

For more info see this thread here in the community:
mappView 5.24.5/6.x - a feature to renew session cookie was introduced

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Agree very likely it is a problem with time.

Hi @lomithap ,

Check Online > Info > Date/Time:
In my test both of date and time on laptop and PLC are the same:

What about your?

As Jaroslav has reported in his post:

you are using mapp View 6.5 so in the logger you should see some entries regarding the time difference of Server and Client.

Ciao
Valerio

Hi Tommy and Valerio,

Thank you for your recommendation.
It was in fact the time synchronisation issue. Once synchronised the mappCockpit loads without any issue.

Thank you.