Need to buy the product MATERIAL NUMBER: 8V1016.00-2

We are from Vietnam , we would like know how to order this product from factory : MATERIAL NUMBER:

8V1016.00-2

DESCRIPTION:
  • Modular mechanical design using plug-in modules
  • Integrated line filter
  • Integrated braking resistor
  • Integrated electronic restart inhibit

ACOPOS servo drive, 3x 400-480 V, 1.6 A, 0.7 kW, integrated line filter, braking resistor and electronic safe restart interlock

Thank you so much

Hary Nguyễn

Hi, please get in contact with your local B&R representative.

Coud we buy from Factory in EU and please share the email contact .
Beside that we have the isue with thís part MATERIAL NUMBER:

8V1016.00-2

DESCRIPTION:
  • Modular mechanical design using plug-in modules
  • Integrated line filter
  • Integrated braking resistor
  • Integrated electronic restart inhibit

ACOPOS servo drive, 3x 400-480 V, 1.6 A, 0.7 kW, integrated line filter, braking resistor and electronic safe restart interlock. When the enable signal is activated but the servo does not run, what could be the issue?

Thank you so much

This device is obsolete since 2023 and I doubt that it can still be ordered but as @kovarj says you should contact your responsible office/partner.
Typically when sending goods from the EU to your country there is customs involved and if this is involved you need a subsidiary handling customs

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