Coud we buy from Factory in EU and please share the email contact .
Beside that we have the isue with thís part MATERIAL NUMBER:
8V1016.00-2
DESCRIPTION:
Modular mechanical design using plug-in modules
Integrated line filter
Integrated braking resistor
Integrated electronic restart inhibit
ACOPOS servo drive, 3x 400-480 V, 1.6 A, 0.7 kW, integrated line filter, braking resistor and electronic safe restart interlock. When the enable signal is activated but the servo does not run, what could be the issue?
This device is obsolete since 2023 and I doubt that it can still be ordered but as @kovarj says you should contact your responsible office/partner.
Typically when sending goods from the EU to your country there is customs involved and if this is involved you need a subsidiary handling customs