Hello everyone, I need help with this.
A few days ago, I received a call to look at a machine that wasn’t working because it had been out of service for a while, and when they turned it back on, the HMI interface indicated a low battery.
The machine’s control system consists of a PP045 HMI display and an X2X network with the following components: X20BR9300, X20CS1020, X20DI9371, X20DI9371, X20BT9100, X20BR9300, X20AO4622, X20DM9324, X20AI4622, X20BT9100, X20BR9300, X20DO8332, X20DO8332, X20DO8332, X20BT9100, X67AI4850, X67AI4850, X67DI1371.
After changing the battery and loading the program from the CF card, the machine powers up properly, but some functions don’t work. These are linked to the X67 connection, which doesn’t communicate.
I downloaded Automation Studio 4.8, installed it, and can log in and download the hardware. I can monitor the status of the inputs and outputs, but the X67 connection isn’t found.
Question:
When I connected and downloaded the hardware, shouldn’t I have downloaded the entire hardware and not just part of it?
Can hardware be included without needing the machine manufacturer’s software, which is on the CF card?
Thank you very much.
You can not partial download a project. When you have a flash card image it will have everything. If you create an empty project with just the hardware and download that you will basically wipe out the software and replace it with yours. I would go back and load the back into the machine. Try to open service diagnostic interface with a web browser.
Enter http://192.168.30.187/sdm/index.html replace the IP with the PP045. Check the tab hardware on the left and see if it gives you some clues.
Thank you very much for answering, regarding what you said Corne Geerts, if there is an X67PS1300 between the last X20BT9100 and the first X67 module X67AI4850, there is still no communication with the X67 modules.
Thank you very much for your reply, Stephan. I ran a port scan on the HMI PP045, and it didn’t have an open http port, only an FTP port. I don’t think I can do what you’re recommending.
Hi Stephan, thanks so much for helping me. I did what you told me, but the comparison doesn’t show any differences. I still can’t see the X67 modules. However, when I select the logger in the Info section, it says X2X link firmware update, firmware IF2.ST2 updated to V12.
Hello everyone, I have a question in addition to the post. When I log in to the screen, it tells me: version k2.96 is not installed on this computer. H3.10 will be used instead. Could this be related to the problem?
Do you have the project from the PLC with all the source code or just an image from the flash card? Can you upload the logger here and post a screenshot of the hardware comparison?
Hi Stephan, regarding your first question, I only have the flash card.
For your other question, I’m sending you the photo, but you can see that the X67 modules are missing.
I’m also sending you a photo of the screen where the X67 modules are listed as an error.
Hi,
the PLC complains about the X20DM9324 module. Is this module present? The bus transfmitter at the end seems to be ok. Since all 3 X67 modules are missing I think there could be an issue with the cableling. The X67 modules are most likely mounted somewhere on the machine and not in the cabinet. You said in your first post that the machine was out of service. Maybe they disconnected the cable somewhere. Try to follow the cable from X20BT module and see if it still connected to the first X67 module.
Hi Stephan, the X20DM9324 module is missing and has never been in the machine. Regarding your other question, the modules are connected, as indicated by the status of the LEDs on the modules. Modulos_X67.pdf (230.3 KB) Red_X2X.pdf (3.3 MB)
If you can see in the first PDF, the LED states highlighted in yellow are those of the power supplies. After the X67PS1300 power supply is connected, the first X67AI4850 is in a pre-operational state. If I disconnect the communication cable, the status changes to no link. If I skip the first X67AI4850 module and connect the communication cable to the next one, the one to which I connected the cable, it goes into a pre-operational state. Therefore, I think the problem may be in the module configuration, not the wiring.
The second PDF shows photos of all the modules in the machine, in contrast to the modules shown on the HMI screen. You can see that there are modules that are not physically present, and I believe this corresponds to the machine’s ability to have multiple configurations as manufacturer options.
Hi Oliver, thanks for your collaboration. The X67PS1300 module is indeed located between the X20BT9100 and the first X67. The current operating status can be seen in the PDF sent.
For me this looks like the module are not configured in the project at all. To check if the wiring and the modules are ok you could create an empty Automation Studio project and just put in the hardware as you see it in this picture.
Hi Stephan, thank you so much for everything. I did what you said and discovered the problem was in the wiring. I decided to replace all the wiring to the X67 modules, thus restoring communication. I reinstalled the CF card with the program, and everything is now working. Thank you so much for your help.
