Good day,
I have just received a brand new X20CP3684. I am trying to set the IP address but I cant seem to find the device when I got to online and setting and start the search. NB : the PLC does have a CF card but I have turned it to onboard for now.
I have tried setting my adapter properties to 192.168.0.250 and subnet to 255.255.255.0 . As I have seen a YouTube video and it worked there.
Can anyone advise as to where I might be going off.
Kind regards
Hi @Hashmith_Rajcoomar ,
I have seen a YouTube video and it worked there.
I knew that…we are learning from youtube… 
Which Automation Studio do you have?
Example:
Which Automation Runtime version have you configured in the project?
Example:
Which PVI version?
Example:
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This post will help you: Can’t connect to X20CP3584 - Ask Questions / B&R Software & Runtime - B&R Community
Ciao
Valerio
Thanks Valerio
I forgot to add i am using a DEMO license for AS V6.
Regarding your question everything matches the above except for the AR version mines is 6.0.2.
Hi,
if possible you should update to the latest version of Automation Studio (6.7) which includes the latest version of PVI (the “online communication driver” for Automation Studio).
Because as I remember, there have been some issues with “browse for PLCs” under certain circumstances in the early versions of 6.x, but I’m not sure in what versions they were fixed and if these are really the cause of your topic (demo license is okay, online communication works with that type of license).
Anyway, to avoid already known topics, please update to the most actual versions.
In addition, he’re the two help links about:
Best regards!
Hi @Hashmith_Rajcoomar ,
I helped a customer few days ago with similar issue, just different X20CP.
Follow this sequence:
Build your prj
Connect to the CPU:
Right click on that and change manually IP address
Now transfer your prj
@Note: in case you have other issues, I can’t answer you immediately my flight is almost ready time to leave.
Ciao
Valerio
Good day @valerio.manenti ,
I have been able to set the IP on the PLC using @alexander.hefner method (Offline installation).
Although this being the case I still can’t see the PLC under the browse. I have installed the new AR as suggested and also turned on SNP.
Weird part is that I can download and go online with the PLC but can’t see it on the browse.
Any suggestions as to why this could be?
Hi @Hashmith_Rajcoomar ,
I don’t have all answer, that’s why normally I follow the scientific method, a systematic process used to acquire knowledge through observation, hypothesis formation, experimentation, and analysis to draw evidence-based conclusions .
Please follow these steps:
Disable wi-fi on your laptop
Connect your laptop directly to the X20CP3684
ping your cpu with command prompt. Can you ping that?
Example: i pinged my laptop:
3.1) If you can ping the cpu, can you connect SDM with that?
Example below with my arsim, IP 127.0.0.1:
3.2) if you can connect with SDM please upload SystemDump and share that with us
if you can’t ping that, follow this post Determining a PLC’s IP Address using Wireshark - Share Info & Ideas / How-To & Wikis - B&R Community
Ciao
Valerio
no, not weird :-).
SNMP protocol is used for ‘browsing’ and ANSL protocol is used for download, watch etc.
(AND also ping command uses a separate protocol btw)
So your PC / network etc. might handle these protocols differently due to security reasons (firewall).
As @alexander.hefner mentioned: there is a bug in SNMP implementation in PVI < 6.5.2.
(++edit typo)
In the PVI 6.5.2 rev history I see R&D has fixed one issue regarding SNMP:
You have installed 6.7 release so your PVI has that fix too, plus:
At this point @Hashmith_Rajcoomar I think you should report your issue to our Support in your area.
Ciao
Valerio
