Unable to add motor from hardware catalog

Unable to add this B&R 8LSA4444db022D000-3 motor from hardware catalog in Automation Studio v4.12.13.127 SP#AS site license.I tried to download it from Upgrades, but it’s not getting installed. As after downloading installation window doesn’t come at all.

Hi @samikshaunhale21 ,

the UAC window may be ‘hidden’ somewhere.

you can try to download the installation exe manually

[8lsa44.db022d000-3]

and try a local Upgrade

I tried to do that,
It’s not working either.
What could be the issue ?

can you try this batch file ? (do not start AS)
Probably you have to adjust the AS installation path inside.

install.zip (269.7 KB)