Unable to connect to IO Link Devices

Ask Questions Controls & Vision
1

Hello,

I have an X67DS838A-L12 that is controlling several IO Link devices. In Automation Studio 4.12, I have the IODD’s added to the hardware tree:

image
image455×239 10.1 KB

But when I go to connect to one of the devices, the connection status hangs at Disturbed:

image

And, when I log into the SDM, I see this:

image
image503×355 17.7 KB

The controller is claiming that all but one of the devices is unplugged, even though they are all feeding data to the PLC. I cannot find any configuration differences between the device at IF1 and the device at IF8. Also, the one device that the SDM says is connected I cannot log into either.

I’ve tried downgrading firmware on the X67DS838A, different IODD’s for each device, changing the X2X cycle times to Free Running, What else should I look at?

Thanks

2

Hello Travis,

could you please check the power consumption of each IO-Link device?

X67DS838A.L12 | B&R Industrial Automation

image
image884×358 18.4 KB

3

Hello Stephan,

All of these devices are well below 12W, the biggest consumer being 2.5W. Also, the data that the devices are transmitting is good.

Thanks

4

@Travis_Bohl ,
We ‘ve gone ahead and created a CASE for this issue. See CASE-77982 for additional information.