Upgrade Service AS411 Issue

Hello
I’m encountering an issue with the upgrade service

It loops infinitely waiting for the completion of the upgrade

Many thanks in advance

Marco Sartori

Hi Marco,

Do you have an admin prompt popup anywhere? Whenever I see the upgrades window get stuck, it’s usually because I forgot to respond to the popup.

If not, here are a few steps you can try:

  1. Close Automation Studio
  2. Stop and Restart the AS 4.11 upgrade service (BrUpgrSrvAS411) via the Services menu in Task Manager
  3. Run Automation Studio as an administrator and try the upgrade again
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