Error Occurred while installing upgrade package

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1

Hello,

I’m trying to install some upgrade and since recently an error occur while I try to do so without any uselfull information.
I’m able to download the upgrade fine then in the installation window while starting the installation it ends with ‘Error Occurred’ and I don’t know the reason.

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I try to restart the Upgrading Service, running AS4.12.6 in administrator without any success. I even try to fully reinstall my AS.
I run multiple version of AS ans it seems that all of them have the same behavior.

I looked on the web and did not find any information regarding this problem. Has anybody have any clue on how I can solve this ?

Thank you!
Thibault Leseur

2

Hi @TLeseur7, have you solved this issue? If not, please contact the support of your local B&R office.