DTM Library can not be uninstalled

Hi there
I wan to install the AS Version 4.12.
Before this installation there was AS 4.3 installed that the customer uninstalled and removed completely.

Now i cannot install AS4.12 there is always an error that uninstalling DTM library 1.0400.170310.19599 is not possible.

image

Any thoughts??

Patrick

Hi Patrick,

There is the uninstaller in the folder of DTM library:
C:\ProgramData\BR\DTM there is a exe Uninstall B+R DTM.exe.
This should uninstall the DTM library

Regards,
Florent

Hi Florent

I tried but

it doesn’t work…

Ah :sweat_smile:
Hum I cannot help you more at the moment, maybe ask to your local B&R office or maybe someone here as an option.

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