Pp65 hmi stops responding

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1

Hello everyone,

I’m having an issue with a PP65 HMI. After it runs for a long time (for example, about 4 days), it freezes and stops responding. When I restart it, everything works fine again.Does anyone know what could be the cause of this?

Thanks in advance.

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Set up the profiler to store it’s most recent data through a power cycle. After you reboot, you should be able to then check what tasks were executing or what the idle time is.

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Check how to set profiler properly. How to create a long profiler with enough data for analysis You can also try to read logger, this is also partly described here Service Mode - What is it and how to collect diagnostics

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Thanks for replying guys

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Any progress? can you update us?

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Please verify the exact condition.
Is the control still in RUN mode, with only the display unresponsive?
Or is the entire CPU truly in a state where nothing responds at all?
In any case, be sure to thoroughly review the entries in the logger!

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